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Pricing

Pay for the people on your desk

Every plan includes every module. Plans differ only in how many people you can have.

Starter

Small IT teams getting started.

$49 / month

or $490 billed yearly

  • Up to 25 people
  • All modules included
  • 14-day free trial
Start free trial
Best fit for growing teams

Business

Growing service desks with approvals and SLAs.

$199 / month

or $1,990 billed yearly

  • Up to 250 people
  • All modules included
  • 14-day free trial
Start free trial

Enterprise

Unlimited people for large organisations.

$799 / month

or $7,990 billed yearly

  • Unlimited people
  • All modules included
  • 14-day free trial
Start free trial

Prices exclude any taxes that apply. Need something different? Talk to us.

In every plan

Every module, whatever you pay

Plans differ only in how many people you can have.

  • Incident management
  • Service requests and catalogue
  • Setup that takes minutes
  • Policies people read here
  • Service levels
  • Knowledge base
  • Problem management
  • Change management
  • Assets and CMDB
  • Reports and search
  • Integrations

Questions

Billing, answered

What happens when the trial ends?
We issue an invoice for the plan you chose. You have seven days to pay it; access continues during that time. If it is still unpaid after that, the organisation is suspended until payment is recorded.
How do I pay?
By bank transfer. There is no card payment yet. Quote the invoice number; SLEM Technologies records the payment and your plan is extended.
Can I change plan?
Yes, from Plan and billing in the app. You cannot move to a plan that allows fewer people than you currently have.
What counts as a person?
Every active account in your organisation. Suspended accounts do not count.
Is my data separate from other customers?
Yes. Each organisation's information is kept separate from every other customer's. See the security page.

Start with the demo, then the trial.

Nothing to install and no card to enter.